Terms & Conditions – Healing Art Journey

By using this website (HealingArtJourney.com) and its related services, you agree to the following terms. If you do not agree, please do not use the site or services.

1. General Disclaimer

Healing Art Journey shares personal experiences and creative tools for well-being. We are not licensed mental health professionals, and this is not therapy or medical advice. Nothing on this site should replace guidance from a qualified doctor or mental health provider.

2. Use of Content

All content on this site—including images, text, videos, and downloads—is the property of Healing Art Journey. You may not reproduce or share it without written permission. For requests, email: janaline.healingartjourney@gmail.com.

3. Products, Downloads & Services

We do our best to accurately describe our offerings, but cannot guarantee specific results. All content and products are provided "as is." Individual outcomes may vary.

The Healing Art Journey Package includes a set number of sessions within a specific time period. Please review the Refunds section for our cancellation and refund policy.

4. Payments

We accept payment via Stripe and PayPal. You agree to provide accurate and up-to-date payment info. Prices may change without notice. If your order includes recurring payments, you authorize us to charge your card until canceled.

We may limit or refuse any order at our discretion.

5. Refunds & Cancellations

Digital products: All sales are final. No refunds will be issued unless a product specifically offers a money-back guarantee, which will be clearly stated at checkout.

Services: If you need to cancel a session or package, contact us via email. Refunds are not guaranteed and are considered only in extenuating circumstances (e.g. illness or emergency). A cancellation fee of up to £50 may apply. Unused sessions may be credited or transferred.

6. Conduct & Fair Use

By using this site, you agree not to:

  • Copy or misuse our content or code

  • Harass or impersonate others

  • Attempt unauthorized access to the website

  • Use the site for spam or illegal purposes

We reserve the right to suspend or block access for violations.

7. Data Protection

We collect your name and email to deliver our services and newsletters. We store this data securely via Squarespace and will only keep it for as long as is necessary to serve you. You have the right to request a copy of your data or ask for its deletion at any time by emailing janaline.healingartjourney@gmail.com.

8. Legal

This website is provided “as is” without guarantees of accuracy or outcomes. We are not responsible for any damages or losses resulting from the use of this site or its content. Use at your own risk.

9. Confidentiality

Your stories and the art you create during our sessions are held in strict confidence. I will never share your artwork or personal details on social media or elsewhere without your explicit, written permission.

10. Crisis Support

Healing Art Journey is not a crisis intervention service. If you are experiencing a mental health emergency or are in danger of harming yourself or others, please contact your local emergency services or a crisis hotline immediately.

Contact

For questions or concerns, email:
📧 janaline.healingartjourney@gmail.com